By the end of May 2020, DH2020 Local Organizers at the University of Ottawa will begin issuing refunds to all who registered for DH2020 prior to its cancellation. These refunds will be issued automatically; participants will not need to request them. At the time of registration, the cancellation policy included a nonrefundable 5% transaction fee. In order not to unfairly penalise those who registered early, ADHO will be covering this transaction fee so that all registrants will receive a 100% refund. If you have additional questions about the conference cancellation, please refer to the cancellation FAQ. Those who registered and have additional questions about their refund should contact both firstname.lastname@example.org and email@example.com.